It’s common to be quick in the face of a challenge; after all, if it had an answer known, that would solve the issue. Knowing that this is normal doesn’t make having to face issues any less annoying. How do we stay clear of the UX issue for hours and not achieve anything?
That’s the essence of creative problem solving. is all about.
In this article, we’ll look at the art of problem-solving as well as how this can benefit you as a UX designer. We’ll also look at how you can resolve UX problems using a couple of simple steps that are easy to remember. At the end of this article post, you’ll know all the knowledge you need to know for UX problem-solving.
What exactly is Creative Problem Solving?
Creative problem solving was invented in the late Alex Osborn, the founder of the Creative Education Foundation. In essence, it is about the ability to overcome challenges in our professional lives with creative solutions. However these solutions differ based on the job.
To UX designers, innovative problem solving involves solving UX problems using effective and efficient strategies. This is why UX solution-based thinking is important, as following a particular technique can prevent us from becoming stuck.
If you are a novice / an expert designer, you’re likely working on projects which require you to resolve issues. If you’ve never encountered problems, you are the ultimate superhero. For those of us who are fair ordinary, we have the following steps we must follow to resolve the UX issue:
UX Problem Solutions in 5 Simple Steps
Delivering a top-quality UX solution is dependent on two crucial factors that are user research and innovative problem-solving. Let’s say you’ve done your research into users and are now seeking a unique solution to the problem you are facing. In this scenario, this approach could be helpful to:
1. Find the UX Problem
It may sound straightforward but consider it. How many times did we lose days due to not identifying the root of the issue? Whether your solution is original and ingenious is irrelevant if you try to solve the wrong problem.
This is why the first thing you should think about the issue. Consider what the main point is, and then begin working on solving the problem. Identifying the issue could require some time, but it will ultimately benefit your work.
2. Make clear the UX Problem
Once you’ve identified the UX problem, you’re now to dissect the issue. In this phase, you can make a user-centric journey plan. It does not need to be perfect. Some sketches with low fidelity are suitable and sufficient.
Set a timer and begin sketching your idea on paper. Don’t forget that sketching isn’t about perfection or fine detail. After you’ve created an experience your customers are pleased with, you can proceed to your next stage.
3. Make use of Analytics
UX design isn’t about design per se. It’s also about data and numbers. That’s the reason why analytics are crucial to UX solving. Once you’ve collected some data from your competitors and customers, It’s time to draw patterns. This will help you know the issue and modify your plans to reflect this.
Data and numbers can make a difference when you pair them with an original thought. But facts on their own do not suffice, and your story may not be as compelling without them. So, what’s better than mixing these two elements?
4. Make Use of Your Feedback
You have created a genuine answer to this UX issue. You’ve successfully paired the idea with crucial information. Your work, however, isn’t done yet.
The following step is equally crucial. Once you’ve refined your ideas, it is time to present them to colleagues or customers.
It isn’t easy to obtain feedback on your UX mapping. However, it’s incredibly constructive and can help you become more effective as a designer.
5. Find a solution
The final step is the most enjoyable. After hearing to the opinions of others and suggestions, you can rethink your initial solution. You are only one more step from solving your UX issue. Now is the time to redesign your digital concept.
This is in which fine details are important. The process of creating a high-quality wireframe is not an easy task. However, most UX designers have the skills and tools to complete it.
UX Trouble Solving: Practical Tips and tricks be Methodological
My opinion is that this is the best method for UX solving problems. It is not necessary to be on the move. In the initial stages of your project, be careful not to get distracted by other issues. Concentrate on identifying the main problem.
If you’re confident you’ve found it, You can then move on to find the most effective solution. After that, you can shift on to the next stage. Being systematic is an effective strategy.
UX Problem The solution is all About the Ecosystem
UX Problem solving isn’t focused on fine specifics. Therefore, try not to worry about the style but the environment you’d like to build. This will allow you to gather all the required data, from user reviews to data analytics.
Low-Fidelity as compared to. High-Fidelity Wireframes
Making sketches and wireframes that are low-fidelity is an excellent option. If I’ve attempted to initiate a project using high-quality wireframes, I’ve gotten caught up in the details.
This is why pens and paper are your primary tools for UX solving problems. Sketches can help you test different methods and provide the information you require.
Explore Different Methods and Tools
When it comes to resolving the UX issue, one solution generally works. However, that’s not always the situation. In most cases, it is necessary to think about several options and find multiple critical interactions.
Feedback is also essential to UX solving issues. Your customers and colleagues will assist you in determining the most effective approach. Accept criticism and be open to receiving feedback. In this way, you’ll ensure that you discover the best solution.
Wrap-Up
Finding a solution to the UX problem isn’t an easy task. If you can determine the root of the issue and show different ways to solve it and answers, you’ll be on the right path. Be sure to utilize the feedback and data that you gather. The several tools you have in your arsenal, the better UX designer you’ll be.
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